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False positives when updating Windows 10 insider preview (build 14366 and 14376

  • June 29, 2016
  • 2 replies
  • 37 views

Please adjust anti-virus definitions.
 
Webroot gives a false positive on system32clipboardserver.dll: infected with pua.adware.crossrider
When it does, the update is corrupt.
No apps will run, the messages you get is 'class not registered'.
 
The update has te be renewd, with webroot uninstalled.
 
This occurred for the first time from Windows 10 Insider preview build 14366.
 
 

2 replies

DanP
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  • OpenText Employee
  • June 29, 2016
@ wrote:
Please adjust anti-virus definitions.
 
Webroot gives a false positive on system32clipboardserver.dll: infected with pua.adware.crossrider
When it does, the update is corrupt.
No apps will run, the messages you get is 'class not registered'.
 
The update has te be renewd, with webroot uninstalled.
 
This occurred for the first time from Windows 10 Insider preview build 14366.
 
 
Thanks for the report. I was able to locate and correct the related False Positive.
 
-Dan

  • Author
  • Fresh Face
  • June 29, 2016
Thanks!