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File extension szkwicj

  • June 11, 2015
  • 3 replies
  • 21 views

Has anyone ever heard of this file extension szkwicj? All of my excel & word files now have szkwicj file extensions, I cannot open any of the files; also my outlook is corrupted, I cannot open it at all.  Anyone have any suggestions?

3 replies

  • Author
  • Fresh Face
  • June 11, 2015
I ran microsoft essentials virus protection and each time I run it, microsoft essential picks up a dangerous virus; however I go back once the scan is complete and run it again and it picks up the same virus.....it keeps repeating itself.  Any ideas?

Ssherjj
Moderator
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  • Moderator
  • June 11, 2015
Hello steak,
 
Welcome to the Webroot Community,
 
It sounds like this issue may be threat related.

I would advise contacting the support team so they can take a look at this issue for you and get it resolved free of charge with an active subscription.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
Kind Regards,

D_J
Community Leader
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  • Community Leader
  • June 11, 2015
Hi steak,
 
Sherry is absolutely right on with this one.  
 
This is typical of CTB Locker encryption so get that ticket opened as quickly as possible.
 
Best of luck,
Dave