Skip to main content

Firefox

  • November 29, 2015
  • 2 replies
  • 27 views

After Webroot install on PC with win 7x64 Pro Firefox will not start, getting: The application was unable to start correctly (0xc0000142) Tried Firefox reinstall still same problem. Ran compatibility trouble shooter still same problem

2 replies

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
Hello and Welcome to the Webroot Community!
 
It seams a couple of others are having this issue and I don't know why as I have no issue so I would suggest to Submit a Support Ticket so they can get to the bottom of this.
 
Thanks,
 
Daniel 😉

singularity
Community Leader
Forum|alt.badge.img+24
  • Community Leader
  • December 2, 2015
Follow this post to completely unistall firefox
https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer
Then install each addons (if you have them) to figure out if it is an addon based issue.