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FP ikernel.exe

  • April 14, 2015
  • 3 replies
  • 32 views
W
Community Guide
Using W7 64-bit WRSA doesn't detect "ikernel.exe" in Program Files x86/Install Shield Installation Information.  Submitted the file but comes back as undefined.  In W10TP, WRSA detects the file, same location and when submitted comes back as BAD.
 
I'd submit a ticket but the last time I had a problem with W10TP, they just ended up saying  that it isn't supported but they "did" try to solve the issue.

    3 replies

    RetiredTripleHelix
    Gold VIP
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    Can you post the lines from the scan log that shows that file? It's true it's not support till it's released but the files get Whitelisted on each new build and works fine for me currently on Biuld 10049.
     
    Thanks,
     
    Daniel 😉
      Rakanisheu Retired
      I dont anything in your last few tickets in regard to that file? I would need more information, that part of the detection from the scan log would be what I need. 
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      Community Guide
      • wptski
      • Author
      • Community Guide
      • April 14, 2015
      No, I was speaking in general about my last W10TP problem where Tech Support's answer was that W10 isn't supported now so I didn't waste my time putting a ticket in.
       
      From the log:
      :program files (x86)installshield installation information{78d01fb2-57b6-4612-89ec-5b19a93e5f43}ikernel.exe - MD5: 3DB31B0721C28DA8BF845FEFDFAD88FB, Size: 259395 bytes, Flags: 00000100
      Mon 2015-04-13 13:12:21.0525 Rolled back infection: c:program files (x86)installshield installation information{78d01fb2-57b6-4612-89ec-5b19a93e5f43}ikernel.exe
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