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Geneio Adware

  • December 22, 2014
  • 2 replies
  • 37 views

How can I remove Genieo adware from my Mac? Webfoot identifies the filesin a scan, but then can't remove all of them.

2 replies

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • December 22, 2014
@ wrote:
How can I remove Genieo adware from my Mac? Webfoot identifies the filesin a scan, but then can't remove all of them.
Hello nasanut,
 
Welcome to the Community!
 
Sorry to hear about you having this issue on your Mac.
 
Please issue a Support Ticket free of charge with an active subscription, and the support team will get this cleared up for you.
 
 
 
Let us know how things turn out for you ok?
 
Best Regards,

Wanderingbug
  • Retired Webrooter
  • December 23, 2014
Hello,
Can you provide the path that the threat is showing.  This will help me determine what is happening.
Thanks,