getting pop up for 4% chance of threat. I think that is the threat.

Hello @,
 
Welcome to the Webroot Community,
 
Can you run a deep scan in Safe Mode with Networking the instructions on how to do so are shown below. 
 
1. Start your computer in Safe Mode with Networking. For instructions on starting in Safe Mode with Networking
http://www5.nohold.net/Webroot/Loginr.aspx?pid=12&login=1&app=vw&solutionid=68
2. Open Webroot SecureAnywhere from the tray, start menu or desktop icon.
3. Click on the cog icon next to 'PC Security'. http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C2_Scanning/CH2e_Defining_Custom_Scan...
4. Open the 'Scan & Shields' tab.
5. Click the 'Custom Scan' button.
6. The default scan option is 'Deep'. Click Scan.

This will start a Deep Scan of your system. Please allow this scan to complete and remove any threats found. Once the scan is complete, you may restart your system normally. And please let us know if your issue persist as you may need to Submit a Support Ticket for further Expert help free of charge with your Active Subscription.
 
Thanks,

thanks got it done and then restarted.. reran again and is showed up as no threats and scan finished. do you think that pop up that said 4% chance of threat and click here to fix was the threat itself?

Hi budfuller,
 
I'm not sure about that being the threat but if Webroot scanned in safe mode and found nothing. I would think you'd be good to go. Are you seeing that popup in windows or when you are online using your browser? Sorry if I misunderstood your question. but I've never heard of a pop up saying 4% chance of a threat.
 
Regards,