getting rid of a slight annoyance

Hi ROBERT1725
 
A Peaceful & Prosperous New Year to you.
 
May I ask if you renewed via Webroot, i.e., no new keycode, or if you bought a new subscription, i.e., you received a new keycode?
 
Regards, Baldrick

Greetings Baldrick,  I purchased a new CD Rom directly from Webroot via Amazon. I sent the new key code to JP via a personal message and it was successfully installed. I did not want to mess up and lose the   " Password Manager " like I did once before so that's why I asked for his guidance in installing it. I now have like 385 days on my account but that annoying pop up still pops up each time I start up my computer.
 
May you and yours have a safe and sane 2018.

Hi ROBERT1725
 
Thanks for the update. Given what you said about the ne wsubscription's time being addedto your current subscription I am not really sure why WRSA is behaving as you have described.
 
For that reason I would recommend that you Open a Support Ticket to notify the Support Team, so that they can investigate this.
 
Have a great New Year.
 
Regards, Baldrick

Funny thing happened today. I got reply directly from Webroot on how to get rid of it. Without even getting a chance to follow the directions they gave me, it up and disappeared all by itself. What a  great way to start off the New Year.:D

Good to hear, ROBERT1725...thanks for letting us know.
 
Regards, Baldrick