green checks are now a solid gray circle

Hello and Welcome to the Webroot Community!
 
I see that as well and have contacted the BrightCloud Team thanks for confirming! http://www.brightcloud.com/tools/brightcloud-status.php
 
Thanks,
 
Daniel ;)
 
06/09 20:36:20:620 1180 Error: Error on score retrieval; Status 503 Service Unavailable
06/09 20:36:20:620 1180 Error: Error processing GetPhreshPhishScore: 06/09/15 20:36:20 HTTP callback returned FALSE.
06/09 20:36:20:620 1180 Warning: Failed to process on Phishing API (232)
06/09 20:37:02:678 4744 Error: Error on score retrieval; Status 503 Service Unavailable
06/09 20:37:02:678 4744 Error: Error processing GetPhreshPhishScore: 06/09/15 20:37:02 HTTP callback returned FALSE.
06/09 20:37:02:678 4744 Warning: Failed to process on Phishing API (232)
06/09 20:37:06:630 4744 Error: Error on score retrieval; Status 503 Service Unavailable
06/09 20:37:06:630 4744 Error: Error processing GetPhreshPhishScore: 06/09/15 20:37:06 HTTP callback returned FALSE.
06/09 20:37:06:630 4744 Warning: Failed to process on Phishing API (232)
06/09 20:43:45:027 4760 Error: Error on score retrieval; Status 503 Service Unavailable
06/09 20:43:45:027 4760 Error: Error processing GetPhreshPhishScore: 06/09/15 20:43:45 HTTP callback returned FALSE.
06/09 20:43:45:027 4760 Warning: Failed to process on Phishing API (232)
06/09 20:49:10:319 1196 Error: Error on score retrieval; Status 503 Service Unavailable
06/09 20:49:10:319 1196 Error: Error processing GetPhreshPhishScore: 06/09/15 20:49:10 HTTP callback returned FALSE.
06/09 20:49:10:319 1196 Warning: Failed to process on Phishing API (232)
06/09 20:49:10:319 1196 Error: WriteNamedPipe failed Handle=000004F4 (232)
06/09 20:49:10:319 1196 Error: ReadNamedPipe failed (6)
06/09 21:12:27:207 1180 Error: Error on score retrieval; Status 503 Service Unavailable
06/09 21:12:27:207 1180 Error: Error processing GetPhreshPhishScore: 06/09/15 21:12:27 HTTP callback returned FALSE.
06/09 21:12:27:207 1180 Warning: Failed to process on Phishing API (232)
06/09 21:13:21:440 1180 Error: Error on score retrieval; Status 503 Service Unavailable
06/09 21:13:21:440 1180 Error: Error processing GetPhreshPhishScore: 06/09/15 21:13:21 HTTP callback returned FALSE.
06/09 21:13:21:440 1180 Warning: Failed to process on Phishing API (232)
06/09 21:20:44:675 8672 Error: Error on score retrieval; Status 503 Service Unavailable
06/09 21:20:44:675 8672 Error: Error processing GetPhreshPhishScore: 06/09/15 21:20:44 HTTP callback returned FALSE.
06/09 21:20:44:675 8672 Warning: Failed to process on Phishing API (232)
06/09 21:21:58:041 1188 Error: Error on score retrieval; Status 503 Service Unavailable
06/09 21:21:58:041 1188 Error: Error processing GetPhreshPhishScore: 06/09/15 21:21:58 HTTP callback returned FALSE.
06/09 21:21:58:041 1188 Warning: Failed to process on Phishing API (232)
06/09 21:22:55:142 1188 Error: Error on score retrieval; Status 503 Service Unavailable
06/09 21:22:55:142 1188 Error: Error processing GetPhreshPhishScore: 06/09/15 21:22:55 HTTP callback returned FALSE.
06/09 21:22:55:142 1188 Warning: Failed to process on Phishing API (232)
06/09 21:34:20:095 4760 Error: Error on score retrieval; Status 503 Service Unavailable
06/09 21:34:20:095 4760 Error: Error processing GetPhreshPhishScore: 06/09/15 21:34:20 HTTP callback returned FALSE.
06/09 21:34:20:095 4760 Warning: Failed to process on Phishing API (232)
06/09 22:25:10:711 1180 Error: Error on score retrieval; Status 503 Service Unavailable
 

Is this still happening?  If so I can check and see what is going on.

I am also having this issue since my last webroot support ticket and the "filtering" add-on has also drastically slowed down my machine.  I get a msg that IE will take up to ".70 minutes".

Hi WRT2013
 
What browser are you have the issue with and would you provide an example of a search that is giving you the results you have advised...so that we can try it out for ourselves/see if we can replicate?
 
Regards, Baldrick

Using IE.  The green check marks are back, the machine is faster, and I can no longer create the pop-up referenced above.
 
I am assuming this was addressed on your end?

Could be but to be honest I am not sure.  It would be best to monitor the situation and flag up again as and when it occurs.  If it does hopefully it will be during the week when you should be able to get a prompt response from the Support Team.

I did a reboot and that "appears" to have caused the issues to "disappear."  I will do a screenshot if this reoccurs.  Does Webroot still use "filedropper.com"?

That is sometimes the way of it...a reboot clears things like that especially when it comes to browser-related issues.
 
As to the use of 'filedropper.com' I could not say but I thinkthat with your current rank you may be able to post your screenshot directly in the post.

Thank you for your help.  Have a great rest of your day!

No worries...thanks...and the same to you. :D