My friend’s email was hacked. I got an email from the hacker. Does this make my computer in danger of being hacked? Does my webroot protect me in this case?
Answer
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Best answer by TripleHelix
Hello
The best thing to do is to delete the email and don’t take the chance and open any attachments! No AV will protect 100% of the time so with Webroot and common sense you should be safe. If you want a free security check just Submit a Support Ticket and they will check for you!
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
Thanks,
+63Hello
The best thing to do is to delete the email and don’t take the chance and open any attachments! No AV will protect 100% of the time so with Webroot and common sense you should be safe. If you want a free security check just Submit a Support Ticket and they will check for you!
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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