Skip to main content
Customer Support Customer Support
Solved

have a problem with cd I got frm webroot

  • October 12, 2016
  • 2 replies
  • 43 views
S
i have a problem frm webroothtoug i bh with cd whic

Best answer by Ssherjj

Hello sohansingh
 
Please follow the steps below closely in terms of installing WSA on the target system/machine!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • Be sure you have or add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need.
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot 
Thanks,
 
Please let us know if that resolves your issue?
 
 
 

    2 replies

    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • Answer
    • October 12, 2016
    Hello sohansingh
     
    Please follow the steps below closely in terms of installing WSA on the target system/machine!
     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
    • Be sure you have or add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
    • KEEP the computer online during the install to make sure it works correctly
    • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need.
    • Install with the new installer, entering your Keycode when prompted to do so in the install process
    • Let it finish it's install scan
    • Reboot 
    Thanks,
     
    Please let us know if that resolves your issue?
     
     
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
      J
      • JP_
      • Retired Webrooter
      • October 12, 2016
      ^Sherry is always on top of it :)

      If you have any issues or need to ever contact our Support Team here in the future, I suggest keeping this info somewhere easily accessible!

      Support Number: 1-866-612-4227 M-F 7am?6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Cheers,
        Terms & ConditionsAccessibility statement