Solved
Have a problem with my Webroot. Lost the little green icon at the top right of PC screen
Lost my little green icon at the top right of my PC screen, really lost without it. Don't know what happened when I was editing some passwords it just went bye bye. also is there a webroot toolbar I should be using as well?
Best answer by Petrovic
Hello
Try to reinstall the toolbar.
1. Download and save the installer to your desktop using this link:
http://download.webroot.com/toolbarfix.exe
2. Double click the toolbarfix.exe file to launch the installer
3. Follow the prompts until the window displays “Process reports success. Please restart your browser if it is open. Done!”
4. Press the Finish button.
At this point the toolbar should be installed to supported Firefox, Chrome and Internet Explorer browsers. If necessary please restart your browser to see the toolbar. It will be a small grey W until you log in. After login (using your Webroot Web Console credentials) the button turns green
Try to reinstall the toolbar.
1. Download and save the installer to your desktop using this link:
http://download.webroot.com/toolbarfix.exe
2. Double click the toolbarfix.exe file to launch the installer
3. Follow the prompts until the window displays “Process reports success. Please restart your browser if it is open. Done!”
4. Press the Finish button.
At this point the toolbar should be installed to supported Firefox, Chrome and Internet Explorer browsers. If necessary please restart your browser to see the toolbar. It will be a small grey W until you log in. After login (using your Webroot Web Console credentials) the button turns green
+52Hello
Try to reinstall the toolbar.
1. Download and save the installer to your desktop using this link:
http://download.webroot.com/toolbarfix.exe
2. Double click the toolbarfix.exe file to launch the installer
3. Follow the prompts until the window displays “Process reports success. Please restart your browser if it is open. Done!”
4. Press the Finish button.
At this point the toolbar should be installed to supported Firefox, Chrome and Internet Explorer browsers. If necessary please restart your browser to see the toolbar. It will be a small grey W until you log in. After login (using your Webroot Web Console credentials) the button turns green
Try to reinstall the toolbar.
1. Download and save the installer to your desktop using this link:
http://download.webroot.com/toolbarfix.exe
2. Double click the toolbarfix.exe file to launch the installer
3. Follow the prompts until the window displays “Process reports success. Please restart your browser if it is open. Done!”
4. Press the Finish button.
At this point the toolbar should be installed to supported Firefox, Chrome and Internet Explorer browsers. If necessary please restart your browser to see the toolbar. It will be a small grey W until you log in. After login (using your Webroot Web Console credentials) the button turns green
Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup
Thanks so much, that did it. Got the green icon back, for some reason it was deleted from the PC. Don't know how I did that but I did. Thanks again for solving my problem
+52You're welcome
If you have any questions, please feel free to ask
If you have any questions, please feel free to ask
Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup
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