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Have VPN connection, but Remote Desktop cannot find remote computer

  • October 14, 2015
  • 1 reply
  • 64 views

Running windows 8.1, using CiscoAnyconnect VPN with Remote Desktop to connect to work computer from laptop. 
 
After installing WSA on laptop, my Remote Desktop can't find the remote computer.  I have a VPN connection, and i know the computer name is correct.  Have tried shutting down protection and it still doesn't work.  Anyone else seen this?  Is it a WSA issue? 

1 reply

Ssherjj
Moderator
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  • Moderator
  • October 15, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
Would you please have a look at this Thread and see if this can help you or not? https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Remote-Desktop-Connection-failing/m-p/120120/highlight/true#M2902
 
If you still are having issues with this you can always submit a Support Ticket and they can check to see if it
s a Webroot issue.