having trouble accessing password manager
I have loss acdcess to Password manager . i use google chrome.
+62Hello genec53,
Welcome to the Webroot Community
PLease see if this below can help you get back Password Manager in Chrome.
This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool. You can download it for here.
Once downloaded launch it by clicking on the executable, and you should see the following, if then that is fine and you should click on 'Run':
which should then take you to the following dialog:
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible. If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
One then double clicks on that so that the login dialog is presented, etc.
Please check the above out and come back if anything is not clear or if it does not help/respond to your query.
Welcome to the Webroot Community
PLease see if this below can help you get back Password Manager in Chrome.
This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool. You can download it for here.
Once downloaded launch it by clicking on the executable, and you should see the following, if then that is fine and you should click on 'Run':
which should then take you to the following dialog:
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible. If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
One then double clicks on that so that the login dialog is presented, etc.
Please check the above out and come back if anything is not clear or if it does not help/respond to your query.
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