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Hello I have just installed webroot on my desktop cant find on my tablets

  • January 4, 2015
  • 5 replies
  • 36 views

Hello, i just installed webroot on  my desktop. I was told my tablets would also be protected. But i cant find webroot installed on  my tablets

5 replies

Ssherjj
Moderator
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  • Moderator
  • January 4, 2015
Hello halim,
 
Welcome to the Community Forum,
 
May I ask you what kind of tablets do you have? You might be needing the mobile version. So please let me know.
 
 
Thanks,

  • Author
  • Fresh Face
  • January 4, 2015
 Hello, I just registed webroot on my pc. I was told it would protect my tablets but i dont see webroot on the tablets.

  • Author
  • Fresh Face
  • January 4, 2015
Hi, i have 2 ASUS transformer books and a lenova.     Thank You

Ssherjj
Moderator
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  • Moderator
  • January 4, 2015
Hello,
 
Okay great!
 
You can use these installers her for the 2 Asus Books and didn't you say you have Webroot on one PC already? Just use this download for each Tablet.
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for an install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Please let us know how it goes and if you need more help!
 
 
Best Regards,

Baldrick
Gold VIP
  • Gold VIP
  • January 4, 2015
Hi halim
 
Welcome to the Community Forums?
 
May I add to what Sherry has advised by asking for how many devices is your Antivirus license subscription?  If I recall for Antivirus one can purchase either a single device or a 3 device version...so in the case of the former you can only install/use WSA on one device, and so if yo wanted to cover more devices you would need to purchase a new or upgrade your exisinting license.
 
Whilst with the latter it will only cover up to 3 devices and so the same applies for any fourth, fifth, etc., device to be covered.
 
Hope that helps?
 
Regards, Baldrick