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Help best buy key code

  • July 28, 2016
  • 1 reply
  • 268 views

I purchased a macbook and they gave me a free subscription of webroot. I cannot get my keycode to work!! Any help?

1 reply

Ssherjj
Moderator
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  • Moderator
  • July 29, 2016
Hello Shybli07,
 
Welcome to the Webroot Community,
 
Have you tried this below?
 
Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX

To install the software:
 
  1. Click here to download the SecureAnywhere  installer to your Mac. Or Click here if you have the Best Buy Geek Squad Subscription service.
  2. Double-click wsamac.dmg to open the installer.
  3. Drag the Webroot SecureAnywhere icon into the Applications folder. [img]https://uploads-us-west-2.insided.com/webroot-en/attachment/20009i5A795A42A96979B5.png[/img]  
  4. In the first activation window, enter your keycode and click Activate. Your keycode is the 20-character license that identifies your account. If you purchased the product online, the keycode is provided in an email from Webroot. If you purchased the product in a store, the keycode is provided in the retail box. In addition, the keycode identifies whether you purchased a multi-user license, which allows you to install SecureAnywhere on up to three or five Macs. 
If you are still having issues installing Webroot on a Mac, please Submit a Support Ticket and they can assist you free of charge. Also you can Contact Best Buy at 1-800-Geek-Squad and they can help you as well.
 
Hope this helps?