Solved
HELP - New Keycode Activated, But Acct is Red
I renewed and activated my new keycode. My account now has a yellow yield sign and it is red. Yellow alert next to "MY ACCOUNT" Please advise.
Best answer by Ssherjj
Hello tonyd317
Welcome toi the Webroot Community,
Please have a look here http://live.webrootanywhere.com/content/582/Viewing-Protection-Statuses
Red means -One or more critical items require your intervention.
Could you please try re-entering the keycode (click on gear cog beside My Account on interface), click "Activate", Reboot, and let us know if that helps.
Thanks!
Welcome toi the Webroot Community,
Please have a look here http://live.webrootanywhere.com/content/582/Viewing-Protection-Statuses
Red means -One or more critical items require your intervention.
Could you please try re-entering the keycode (click on gear cog beside My Account on interface), click "Activate", Reboot, and let us know if that helps.
Thanks!
+62Hello tonyd317
Welcome toi the Webroot Community,
Please have a look here http://live.webrootanywhere.com/content/582/Viewing-Protection-Statuses
Red means -One or more critical items require your intervention.
Could you please try re-entering the keycode (click on gear cog beside My Account on interface), click "Activate", Reboot, and let us know if that helps.
Thanks!
Welcome toi the Webroot Community,
Please have a look here http://live.webrootanywhere.com/content/582/Viewing-Protection-Statuses
Red means -One or more critical items require your intervention.
Could you please try re-entering the keycode (click on gear cog beside My Account on interface), click "Activate", Reboot, and let us know if that helps.
Thanks!
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.