help with crypto ransomware
my files are all locked up.
Hi jchud40
Welcome to the Community Forums.
Sorry to hear about your plight. Your best bet in the circumstances would be to Open a Support Ticket, to let the Support Team know so that they can see if there is anything that can be done to roll back the infection.
Alternatively, if you have an image of your disk then you could revert to that but I suspect that this may not be an option for you? :(
If you open the tcket do let us know what the Support Team come back with.
Regards, Baldrick
Welcome to the Community Forums.
Sorry to hear about your plight. Your best bet in the circumstances would be to Open a Support Ticket, to let the Support Team know so that they can see if there is anything that can be done to roll back the infection.
Alternatively, if you have an image of your disk then you could revert to that but I suspect that this may not be an option for you? :(
If you open the tcket do let us know what the Support Team come back with.
Regards, Baldrick
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