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Hi. I keep getting pop ups that my webroot component installer has started and failed? Any advice?

  • October 3, 2016
  • 1 reply
  • 924 views
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Hi. I keep getting pop ups that my webroot component installer has started and failed? Any advice?

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • 21968 replies
    • October 3, 2016
    Hello Laura20903,
     
    Welcome to the Webroot Community,
     
    Are these popups/errors from Webroot?
     
    If so can you please do a uninistall/reinstall of Webroot?
     
    Please follow the steps closely!
     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
    • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
    • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need.
    • Uninstall WSA and Reboot
    • Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer as you can set it up as you like once it's done
    • Let it finish it's install scan
    • Reboot once again
    Please let us know if that resolves your issue?
     
    Thanks,
    Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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