Good Day - I have been extremely frustrated with a Homeseer home automation program that I have run for several years without problem. About a week ago Webroot started to flag a Plug-in program (HPSI_UPBSpud.exe) as being infected with a WIN32.Localinfect.2 virus. Webroot is the only detection program in Virus Total that is flagging this file as malicious. I didn’t realize at first that Webroot had quarantined the file and spent a long time trying to figure out what had happened. Finally after “allowing” the file in Webroot I am back to my baseline with my home automation. I simply wanted to report it here as it looks like a false positive. Thanks for reading.
Answer
Homeseer File incorrectly flagged as infected
Best answer by TripleHelix
Hello
It’s best to contact Webroot Support Directly and they can fix this issue for you and others.
Webroot Support:
Thanks,
+63Hello
It’s best to contact Webroot Support Directly and they can fix this issue for you and others.
Webroot Support:
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
+63Thanks
Please let us know the outcome!
Cheers,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
After uploading personal logs to Webroot they have “globally whitelisted” the Homeseer plugin file noted above so others should not experience this issue. Thanks to y’all for directing me to the correct site!
+63After uploading personal logs to Webroot they have “globally whitelisted” the Homeseer plugin file noted above so others should not experience this issue. Thanks to y’all for directing me to the correct site!
Awesome to hear! That’s the thing with a Full Cloud Database fix issues for everyone and protection from everyone if they come in contact with Malware!
Cheers,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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