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How can I allow a particular security certificate so I can access their website?

  • June 14, 2016
  • 3 replies
  • 43 views

My offsite work website was just upgrated. Now I can't access it because It says my computer won't allow their security certificate.

3 replies

Baldrick
Gold VIP
  • Gold VIP
  • June 14, 2016
Hi Ricka58
 
Welcome to the Community Forums.
 
Which browser or browsers are you using or have tried using to access the site when you get the certification notification?
 
Regards, Baldrick

  • Author
  • Fresh Face
  • June 15, 2016
I'm using Google Chrome which is the same browser I've used in the past with this particular website.

Baldrick
Gold VIP
  • Gold VIP
  • June 15, 2016
Hi Ricka58
 
Thanks for the feedback. I can find nothing specific to Chrome but suggest that you review this thread from the MS Support Forums, on this topic. Hopefully the contents will be of assistance re. you issue.
 
The reason for the thread relating to IE is that Chrome uses the same Windows certificate store that IE uses. A problem that is IE or Windows specific may possibly still manifest with Chrome. If this continues to cause an issue then a temprorary solution would be to switch to Forefox because it has its own certificate storage mechanism.
 
Hope that is of some help?
 
Regards, Baldrick