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How can I find out if a certain file is a false positive or not?

  • March 16, 2016
  • 1 reply
  • 25 views

Hi, my name is Bob. I have a question reguarding a file that Webroot has detected as a w32.malware.gen threat, when extracting a game engine tool. The file came with a game engine, called Torque3D, and I am most positive that the file is a false positive. However,  I have searched GarageGames forum, Torque3d.org forum, and Google, which  I could not find anything from any of these search engines returning results about the file. Usually when doing a file search on google it will have results from piticular communities discusing about the piticular file. However, I could not find anything on it. So I am still not fully 100%, and I was wondering how I could find out if the file is a false positvie or not? For anyone who wants to know the filename, it is called bzip2_solid.zip.

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • March 16, 2016
Hi rn216ccc
 
Welcome to the Community Forums.
 
You can submit a file for checking via this site, and should receive a response to indicate what the determination is. Alternatively, you can Open a Support Ticket and ask the Support Team to investigate...the choice is yours.
 
Regards, Baldrick