Skip to main content

how can I remove deactivated sites from the accesible sites window.

  • April 30, 2015
  • 1 reply
  • 106 views

Hello and thanks in advanced for addressing this matter.
I've recently deactivated 4 Sites from Webroot Secure anywhere, to start over. Originally we created all 4 sites but only 1 was showing all the endpoints under it's devices, we later figure the reason why that happened was because of the keycodes not being generated for each individual site.
So I went ahead and deactivated all our 4 Client Sites and uninstall webroot from all the devices, I basically started over again and created all 4 New Sites for our clients, ran the webroot install scripts with their appropriate keycodes and it works  but the problem now is that we're still seeing 8 Sites accessible on our dashboard and under our Sites overview, when only 4 are active and the other 4 are listed under "deactivated" these deactivated sites still show their keycodes and seats listed but 0 devices. We want to be able to just see our 4 Active Running Sites Only and get rid of the deactivated sites listed still under our sites list.
Thank you once again.

1 reply

nic
Forum|alt.badge.img+56
  • Retired Webrooter
  • May 4, 2015
Unfortunately there's no way to remove the deactivated sites right now.  You could put in a feature request for that:
https://community.webroot.com/t5/Ideas-Exchange/idb-p/Ideas
 
You could also start over fresh with a totally new console, since you're just getting started - would that work?