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How can I stop Webroot from flagging a file name as a virus?

  • June 26, 2015
  • 1 reply
  • 96 views

How can I stop Webroot from flagging a file name as a virus?

1 reply

Ssherjj
Moderator
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  • Moderator
  • June 27, 2015
Hi @,
 
Welcome to the Webroot Community!
 
I would advise contacting the support team with an issue such as this.
 
If Webroot is detecting something as a threat that is not, they can remote in and get it whitelisted for you.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
 
Kind Regards,