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how can I tell if a website safe when webroot shows it might not be?

  • March 5, 2019
  • 6 replies
  • 562 views

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a website is showing the webroot orange button in firefox - I have been in touch with the company and they say it is safe and sent me a checksheet which includes all the big names but not webroot. Am I safe to use it? Is there any way of checking?

Best answer by TripleHelix

Hi, thanks so much for your swift reply. The website is algeriancoffeestores.com
It would be awesome if you had a minute to check it out for me. x

This is why and it's safe or it would be Red and blocked; but you still can ask Webroot BrightCloud if they will change it? https://www.brightcloud.com/tools/change-request.php

6 replies

TripleHelix
Moderator
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  • Moderator
  • March 5, 2019
Hello @VivB

Can you post the link so I can check it out for you? Or you can check it here: https://www.brightcloud.com/tools/url-ip-lookup.php Also if you feel it's wrong you can ask for a change request here: https://www.brightcloud.com/tools/change-request.php and they will reply back to you.

Thanks,

Forum|alt.badge.img+3
  • Author
  • New Voice
  • March 5, 2019
Hi, thanks so much for your swift reply. The website is algeriancoffeestores.com
It would be awesome if you had a minute to check it out for me. x

TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • Answer
  • March 5, 2019
Hi, thanks so much for your swift reply. The website is algeriancoffeestores.com
It would be awesome if you had a minute to check it out for me. x

This is why and it's safe or it would be Red and blocked; but you still can ask Webroot BrightCloud if they will change it? https://www.brightcloud.com/tools/change-request.php


Forum|alt.badge.img+3
  • Author
  • New Voice
  • March 5, 2019
brilliant - thanks so much. I will let the company know. X

  • March 26, 2019

Hi, thanks so much for your swift reply. The website is algeriancoffeestores.com
It would be awesome if you had a minute to check it out for me. x
This is why and it's safe or it would be Red and blocked; but you still can ask Webroot BrightCloud if they will change it? https://www.brightcloud.com/tools/change-request.php


So what you are saying TripleHelix, is that even with a Suspicious rating from the BrightCloud Filtering Extension, it is still safe to visit the site?


Forum|alt.badge.img+1
  • New Member
  • April 29, 2019
The website is algeriancoffeestores.com
It would be awesome if you had a minute to check it out for me. x
This is why and it's safe or it would be Red and blocked; 9apps but you still can ask Webroot BrightCloud if they will change it?