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How can I tell if my tablet is registered and protected? I don't see the download anywhere

  • December 28, 2015
  • 3 replies
  • 117 views

Where do I find the Webroot security once ive downloaded it? I dont know if i am supposed to be registering ios or android for my Insignia Windows 10 tablet?

3 replies

Ssherjj
Moderator
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  • Moderator
  • December 28, 2015
Hello BrendaHoward55,
 
Welcome to the Webroot Community,
 
Are you running Windows 10 or is this tablet an Android operating system? If this is an Android please follow below.
 
Please look here for the correct version of Webroot for your Android. https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Which-Android-Version-Do-I-Download/ta-p/37300
 
Here is a KB Article on how to install the Free Webroot version on an Android. https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Install-and-Activate-Webroot-Security-Free-for-Android/ta-p/199226
 
This is the Mobile User Guide. http://live.webrootanywhere.com/content/1182/Mobile-Security-for-Android-User-Guide-Overview
 
If this is for a PC Windows 10 opertating system (tablet) then you can install Webroot below:
 
Please follow the steps closely! For a PC Windows only!

 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
 
Please let us know if you need more help?

  • December 28, 2015
i want to know if the doenload is working
 

Baldrick
Gold VIP
  • Gold VIP
  • December 28, 2015
Hi jlsivadon
 
Welcome to the Community Forums.
 
If you have not changed the default then the download should be found in the 'Downloads' folder which can be found under 'Quick Links'; open a File Explorer session and you should see Quick Links  > Downloads displayed in the folder tree on the left hand side of the pane. Check in there.
 
If not there then I would suggest that you try re-downloading and this time check to make sure which folder your downloads are defaulted to; you can do that usually by clicking on the 'Folder' or 'Open Folder' options when the message comes up to say that the download has finished...but that does depend on which browser you are using.
 
Once you have the download just follow Sherry's instructions to see if the downloaded installer is working .
 
Regards, Baldrick