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How can you get back into Webroot update installation script at step 1?

  • July 15, 2015
  • 1 reply
  • 24 views

I exited the Webroot installation program becaud=se I am having problems with the old Webroot. Now, when I want to continue with the instructions, but I don't know how to recall the instructions. Any help will be greatly appreciated.
 

1 reply

Ssherjj
Moderator
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  • Moderator
  • July 15, 2015
Hello @,
 
Welcome to the Webroot Community,
 
Can you please do a clean reinstall of WSA and Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?
 
Thanks,