I was gone for a day and I left my computer on. I got on the internet and using my imac. It appeared that someone was remotely controlling my computer
like Apple did when they were remotely working on my computer.
A 2nd mouse pointer was moving things all over my screen. So, I cut off the comouter.
When I rebooted it, I had them onece more. I rebooted my computer again.
No one in my computer that I can tell. I really don't know how that happened....
ANY IDEAS?
Any kind of scan that I can do to find malware or whatever?
ROBERT DAVID KEITH
How did someone remotely control my screen?
+62Hello Robert,
Welcome to the Community Forum,
Have you scanned with Webroot? Are you able to Contact your Internet Service Provider? I have done some research and would you, Open the Sharing preference pane in System Preferences. Is "Screen Sharing" enabled (checked)? If so, disable it. If not, you or someone else must have installed third-party software that allows for remote control of the screen. Also I would change all my passwords off line.
Make sure that Screen Sharing and Remote Management are both unchecked.
Check here to see if everything else is off as well?
If you want to have Webroot check out your system then Please issue a Support Ticket free of charge with an active subscription.
Please let us know how things are going ok? Hope this helped!
Best Regards,
Welcome to the Community Forum,
Have you scanned with Webroot? Are you able to Contact your Internet Service Provider? I have done some research and would you, Open the Sharing preference pane in System Preferences. Is "Screen Sharing" enabled (checked)? If so, disable it. If not, you or someone else must have installed third-party software that allows for remote control of the screen. Also I would change all my passwords off line.
Make sure that Screen Sharing and Remote Management are both unchecked.
Check here to see if everything else is off as well?
If you want to have Webroot check out your system then Please issue a Support Ticket free of charge with an active subscription.
Please let us know how things are going ok? Hope this helped!
Best Regards,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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