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How do I add a PC that already had Webroot installed before I created my online account?

  • December 31, 2014
  • 3 replies
  • 25 views

Hello, I installed the Webroot software to my PC and Laptop a few weeks ago and just set up my online account.  The online account is not showing either of these under the "Protected PCs" icon.  How do I add them?  
 
Thanks. 

3 replies

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
They will show after a couple of scans on each when it communicates to the Cloud and up to an hour after they should be listed!
 
HTH,
 
Daniel ;)
 
 

cohbraz
Community Leader
  • Community Leader
  • December 31, 2014
If I may add, when you go to your online account and click the Go to PC Security button, make sure that the VIEW drop-down box in the upper right hand corner shows "PC Name (A-Z)".

RetiredTripleHelix
Gold VIP
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Here is the Online User Guide for the Online Account: http://live.webrootanywhere.com/wsawebsitehelp
 
Thanks,
 
Daniel 😉