Skip to main content
Customer Support Customer Support
Solved

How do I create a shortcut on the desktop?

  • August 30, 2016
  • 1 reply
  • 683 views
A
My icon on my desktop is not getting me into Webroot and I am having difficulty making a new one.  Can you help me?

Best answer by BurnDaddy

Hello ?,
 
Welcome to the Webroot Community.
 
First delete the existing icon on your desktop. Then open the Webroot PC interface (click Webroot icon in system tray, by clock). Then click on Advanced Settings in the upper right. Please uncheck the box Show a shortcut on the desktop. Then click save. Then go back and re-check that box and save.
 
?
 
 
You should now have the Webroot icon on your desktop. If not please let me know as there is another way to do this.
 
Hope this info helps, please let us know.:)
 
Thanks,
BD

      1 reply

      B
      Bronze VIP
      • BurnDaddy
      • Answer
      • August 30, 2016
      Hello ?,
       
      Welcome to the Webroot Community.
       
      First delete the existing icon on your desktop. Then open the Webroot PC interface (click Webroot icon in system tray, by clock). Then click on Advanced Settings in the upper right. Please uncheck the box Show a shortcut on the desktop. Then click save. Then go back and re-check that box and save.
       
      ?
       
       
      You should now have the Webroot icon on your desktop. If not please let me know as there is another way to do this.
       
      Hope this info helps, please let us know.:)
       
      Thanks,
      BD
        Terms & ConditionsAccessibility statement