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How do I delete starthelp.exe?

  • January 6, 2016
  • 1 reply
  • 22 views

I keep getting a message about starthelp.exe when I start up my sruface pro 3. I have never enabled it, of course, but I don't know how to get rid of it. My WebRoot is up to date and I have performed several scans, but it has not picked it up. How do I get rid of it?
Thanks.

1 reply

Ssherjj
Moderator
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  • Moderator
  • January 6, 2016
Hello DeanneSmith,
 
Welcome to the Webroot Community,
 
After doing some research of this "starthelp.exe," my advice is to Submit a Support Ticket free of charge with an active Webroot subscription. And they will gladly check this out for you.
 
 
Hope this helps?