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how do I get rid of trovi on window 10 webroot didn't catch it

  • January 19, 2016
  • 1 reply
  • 23 views

its starting to make me mad

1 reply

Ssherjj
Moderator
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  • Moderator
  • January 19, 2016
Hello mamalisa52,
 
Welcome to the Webroot Community,
 
Trovi is not an infection but a browser plugin you can remove it using the add/remove extensions or plugins (depending on what browser you are using). Please follow the process below as it should fix the problem. Also please check the Windows add/remove control panel for a entry relating to Trovi . You may also have to reset the default search provider back to what is was before this was installed.
 
1) In Internet Explorer, click "Tools," then click "Manage Add-ons." Click Trovi ," then click "Disable" and click "OK."
 
2)For Firefox, click the "Tools" menu, open "Add-ons" and click "Extensions." Click the "Remove" button next to "Trovi "
 
3)In Chrome, click the wrench icon, then click "Settings" and "Extensions." Click "Uninstall" next to Trovi
 
If you are using Chrome you also have to check a setting to make sure on a new tab it doesn't open the Trovi website. In the Settings tab under "On-Start up", click the Open a specific page or set of pages option. In there make sure to remove Trovi and set the default page to be opened.
 
Also look at:
How to Remove Potentially Unwanted Applications
https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/4074...
 
 
Hope this helps?