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how do I get to my response from tech support

  • March 19, 2018
  • 3 replies
  • 46 views

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how doi get  to my response from tech support?
 

Best answer by Baldrick

Hi gilcriso1
 
If you have opened a support ticket then you should await contact from the Support Team. Do not update your ticket with a further enquiry until they have answered as that will send your ticket to the back of the queue.
 
If you have not opened a support ticket then you can do so HERE.
 
Hope that helps?
 
Regards, Baldrick

3 replies

Baldrick
Gold VIP
  • Gold VIP
  • Answer
  • March 19, 2018
Hi gilcriso1
 
If you have opened a support ticket then you should await contact from the Support Team. Do not update your ticket with a further enquiry until they have answered as that will send your ticket to the back of the queue.
 
If you have not opened a support ticket then you can do so HERE.
 
Hope that helps?
 
Regards, Baldrick

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  • Author
  • New Voice
  • March 19, 2018
Thanks Baldrick,I was able to do that.Tech support resolved all the issues I was having with my password manager over this past weekend.They even downloaded two links for me to restore my webroot toolbar filter icon as well as the password manager icon for chrome.Both worked just great saving me alot of grief!

Baldrick
Gold VIP
  • Gold VIP
  • March 19, 2018
Hi gilcriso1
 
Well pleased that you are sorted...:D
 
Regards, Baldrick