how do i put in a filter to take groovorio off my computer using webroot?
how do i do it cause its a virus
Hi bobby87
Welcome to the Community Forums.
It is debatable as to whether Groovorio is a virus or not; the Groovorio.com homepage will display advertisements and sponsored links in your search results, etc, whilst the Groovorio Search is a mechanism used to boost advertising revenue, and as such does exhibit plenty of malicious traits, such as rootkit capabilities, etc.
That having been said this is in fact a non-malware program we commonly refer to as a PUA or Potentially Unwanted Application.
In general, these are very annoying at best in that, as you have found, they cause pop-ups, redirect your browser home page, and other behaviour that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by the user as browser add-ons for various tasks such as quick search tools. But they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
The key to avoiding them is to make sure that when downloading apps one does so from the author's own website or one that they have recommended, and not 3rd party downloading site.
In terms of detection and removal: WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behaviour that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see this link for more information regarding Webroot's stance on these annoying programs.
Generally, if ones feels technically proficient and the PUA is a relatively minor one then you can try these steps to remove it from your system.
But in this case, given the nature/extent of the 'invasion' the best thing to do is to Open a Support Ticket & ask Webroot Support to take a look and remove these for you. There is NO CHARGE for this for valid WSA license holder.
I hope that the above is of some assistance? PLease let us know how you get on.
Regards, Baldrick
Welcome to the Community Forums.
It is debatable as to whether Groovorio is a virus or not; the Groovorio.com homepage will display advertisements and sponsored links in your search results, etc, whilst the Groovorio Search is a mechanism used to boost advertising revenue, and as such does exhibit plenty of malicious traits, such as rootkit capabilities, etc.
That having been said this is in fact a non-malware program we commonly refer to as a PUA or Potentially Unwanted Application.
In general, these are very annoying at best in that, as you have found, they cause pop-ups, redirect your browser home page, and other behaviour that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by the user as browser add-ons for various tasks such as quick search tools. But they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
The key to avoiding them is to make sure that when downloading apps one does so from the author's own website or one that they have recommended, and not 3rd party downloading site.
In terms of detection and removal: WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behaviour that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see this link for more information regarding Webroot's stance on these annoying programs.
Generally, if ones feels technically proficient and the PUA is a relatively minor one then you can try these steps to remove it from your system.
But in this case, given the nature/extent of the 'invasion' the best thing to do is to Open a Support Ticket & ask Webroot Support to take a look and remove these for you. There is NO CHARGE for this for valid WSA license holder.
I hope that the above is of some assistance? PLease let us know how you get on.
Regards, Baldrick
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