how do I put in a new keycode on my webroot account?

Hello @,
 
Welcome to the Webroot Community,
 
 
If you have a new keycode, you can activate it as follows:

1. Open SecureAnywhere.  
2. Click the gear icon next to My Account. Your account panel displays. [img]http://sw.nohold.net/Webroot/Images/myaccountdetails.png[/img]  
3. Under Activate a new keycode, enter the keycode you want to add and click Activate. Note: your keycode is a string of 20 alphanumeric characters. It is unique and holds the information about your subscription. You may choose to copy and paste your keycode when prompted, to ensure that the characters are entered correctly.

If you would like to also add your keycode to your online management account, click here for instructions.
 
Also if have Password Manager you will need  to Contact Support to transfer PM  to your new keycode.
 
 
Hope this helps and if not please get back to us for further instructions.
 
Kind Regards,


 

I clicked on the "gear" and there was not spot to put in the new keycode. Not sure what to do next.
 

Hi @,
 
Please try to add your keycode to your online management account, click here for instructions. Sign into your Account Console
 And add your new keycode.
 
Let me know if this resolves your issue or not.
 
 
Thanks