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How do I recover my security code.

  • January 24, 2016
  • 1 reply
  • 60 views

My computer crashed and Webroot secure anywhere anti virus software was deleted. I need to re-install and can not find the  webroot security number.  Where can I get it from?

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • January 24, 2016
Hi Mushie
 
Welcome to the Community Forums.
 
Sorry to hear about you issues. If you are referring to the Security that you enter when accessing you online console (HERE) then you can reset it by (i) clicking on the 'Forgotten Password?' link to the right of the 'Log in' button on the intial console sign page & (ii) then clicking on the 'I forgot my security code' button on the next page displayed.
 
If you are referring to another 'security code' then please advise as to exactly what that is, etc.; I am thinking that you may be referring to license keycode or something like that, possibly, if the above is not on the button.
 
Either way, do let us know, and if necessary we can look to help further.
 
Regards, Baldrick