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How do I remove a redundant computer from my online SecureAnywhere account?

  • February 24, 2015
  • 3 replies
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I was just forced to reinstall Webroot on my computer.  Now both old and new installations of the same computer are shown in my SecureAnywhere online account as two protected computers.  The older installation is obviously inactive because it no longer records any scans I run. 
 
How do I remove the old inactive installation from my SecureAnywhere online account? 

Best answer by Ssherjj

Hello Ralph1978.
 
Welcome to the Community Forum,
 
You can deactivate the one Computer that has the oldest subscription by going here.https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
 
 
If you run into any problems then please get back to us!
 
Best Rewgards,
 

3 replies

Ssherjj
Moderator
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  • Answer
  • February 24, 2015
Hello Ralph1978.
 
Welcome to the Community Forum,
 
You can deactivate the one Computer that has the oldest subscription by going here.https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
 
 
If you run into any problems then please get back to us!
 
Best Rewgards,
 

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  • Author
  • Fresh Face
  • February 24, 2015
Very easy--worked perfectly.  Thanks for your help Sherry!
 
Ralph

Ssherjj
Moderator
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  • Moderator
  • February 24, 2015
Hi Ralph1978,
 
 
Great! Anytime! You are welcome! Thanks for getting back to us!
 
 
Kind Regards,