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how do I remove inboxace by myway from my computer-I downloaded it on chrome-thks, Tom

  • June 8, 2015
  • 1 reply
  • 17 views

how do I remove inboxace from my computer-I foolishly downloaded it on chrome.-I also have interner explorer on my laptop-Thank you-Tom

1 reply

JamesG
  • Retired Webrooter
  • June 10, 2015
Hello @,

Welcome to the Webroot Community.
 
It is likely that the issue you are experiencing is related to a Potentially Unwanted Application, not a malicious threat.
 
I would advise taking a look at our PUA Removal Guide here.  
 
If you are still experiencing the issue after reading through that article and taking the appropriate steps I would advise contacting our support team for assistance.

While I cannot guarantee they can help if the file is legitimate, they may be able to take a look at it for you and see if this is something that needs to be detected as a threat.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
I hope this helps!
 
Best Regards,