Skip to main content
Solved

How do I remove permanently informations of my credit card in the system, for next Webroot renewal.

  • May 6, 2015
  • 3 replies
  • 241 views

How do I remove permanently informations of my credit card in the system, for next renewal of Webroot. I prefer to renew manually.

Best answer by JamesG

Webrootpanda,
 
You are very welcome!
 
Please do not hesitate to let me know if there is anything else I can do for you.
 
I would also advise taking some time to poke around the community. It's an excellent group and there is alot of knowledge to be had here.
 
I hope you have a great rest of your day.
 
Regards,
 
James G. - Webroot Customer Support Team
 

3 replies

JamesG
  • Retired Webrooter
  • May 6, 2015
Hello Webrootpanda,
 
Welcome to the Webroot Community!
 
I was able to locate your subscription information in our system and the autorenewal feature has been disabled. You will not be charged automatically in the future.
 
Please let me know if there is anything further that I can do to assist.
 
Best Regards,
 
James G. - Webroot Community Support Team

  • Author
  • Fresh Face
  • May 6, 2015
Re: Automatic renewals for PCs and Mobiles. Thanks very much.

JamesG
  • Retired Webrooter
  • Answer
  • May 6, 2015
Webrootpanda,
 
You are very welcome!
 
Please do not hesitate to let me know if there is anything else I can do for you.
 
I would also advise taking some time to poke around the community. It's an excellent group and there is alot of knowledge to be had here.
 
I hope you have a great rest of your day.
 
Regards,
 
James G. - Webroot Customer Support Team