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how do i temporarily diaable webroot?

  • November 19, 2015
  • 1 reply
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how do i temp diable webroot on my home  pc?

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • November 19, 2015
    Hello beeboomail55.
     
    Welcome to the Webroot Community,
     
    Part 1: Turn off Webroot SecureAnywhere
     
    1. Locate the SecureAnywhere icon in your system tray. [img]http://sw.nohold.net/Webroot/Images/wsa_iconsystemtray.png[/img]  
    2. Right-click the system tray icon and select Shut down Protection.  
    3. A prompt confirming whether you want to shut down appears. Click Yes. [img]http://sw.nohold.net/Webroot/Images/wsa_shut_down_confirm.png[/img]  
    4. Depending on your settings, you may have to complete a CAPTCHA for confirmation as well.  
    5. Once Webroot is shut down, attempt to install or update the third-party program in question.  [list]
    6. If disabling Webroot software does not allow the installation/update to complete, please contact technical support for the third-party software vendor.  
    7. If the installation/update is successful after disabling Webroot, please proceed to Part 2.
    [/list] To restart Webroot SecureAnywhere, open the Windows Start menu, click All Programs (or Programs), Webroot SecureAnywhere, then Webroot SecureAnywhere again.
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