Answer
How do I whitelist a program I have downloaded?
+1I have downloaded a program that should be safe. I have asked around to make sure and everyone says it's fine so I need to know how to whitelist. Can someone tell me?
Best answer by TripleHelix
Hello @GivenSpade and Welcome to the Webroot Community!
May I ask if the said file is being detected by WSA? If so can you supply an MD5 Hash? If you feel it's being falsely detected then you can always Submit a Support Ticket and ask them to Whitelist the said file or ask them to check it for you.
HTH,
May I ask if the said file is being detected by WSA? If so can you supply an MD5 Hash? If you feel it's being falsely detected then you can always Submit a Support Ticket and ask them to Whitelist the said file or ask them to check it for you.
HTH,
+63Hello @GivenSpade and Welcome to the Webroot Community!
May I ask if the said file is being detected by WSA? If so can you supply an MD5 Hash? If you feel it's being falsely detected then you can always Submit a Support Ticket and ask them to Whitelist the said file or ask them to check it for you.
HTH,
May I ask if the said file is being detected by WSA? If so can you supply an MD5 Hash? If you feel it's being falsely detected then you can always Submit a Support Ticket and ask them to Whitelist the said file or ask them to check it for you.
HTH,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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