how do you remove adware or malware
Hi, I'm very new to this forum, I ususally call but I would imagine that you are very busy. I am having some issues and was wondering if you could tell me how to remove adware or melware.. All of you that I have dealt with are fantastic and very helpful, so once again I am here begging for help.
+62Hello carjeff7,
Welcome to the Webroot Community,
Do you have Webroot AV installed? Webroot will remove adware and malware if you do. Webroot will do a scan and rid your computer of any threats.
"Webroot SecureAnywhere does not remove legitimate programs, more commonly known as PUAs. A PUA (Potentially Unwanted Application) is a program that may be unwanted, but was installed with user consent. PUAs commonly include toolbars, cleaners, and search plugins. They are often bundled together with other software a user intended to install. They are not harmful in the same way as malware, but can be a hindrance."
Can you tell me what problems you are having? Any popups while surfing the web? Do you have any freezing up or errors on your computer?
Please give us some more information and we might be able to help you further?
Welcome to the Webroot Community,
Do you have Webroot AV installed? Webroot will remove adware and malware if you do. Webroot will do a scan and rid your computer of any threats.
"Webroot SecureAnywhere does not remove legitimate programs, more commonly known as PUAs. A PUA (Potentially Unwanted Application) is a program that may be unwanted, but was installed with user consent. PUAs commonly include toolbars, cleaners, and search plugins. They are often bundled together with other software a user intended to install. They are not harmful in the same way as malware, but can be a hindrance."
Can you tell me what problems you are having? Any popups while surfing the web? Do you have any freezing up or errors on your computer?
Please give us some more information and we might be able to help you further?
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