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how to check if a site is blocked, like I may have for playOn

  • March 21, 2015
  • 3 replies
  • 41 views

I just downloaded PlayOn streaming,and it keeps interrupting with,Loading,please wait . Is WebRoot blocking this ? by the way I have Roku 3

3 replies

Ssherjj
Moderator
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  • Moderator
  • March 21, 2015
Hello  and Welcome to the Webroot Community Forums!
 
 
 Please read these articles below.
 
Controlling active processes
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingPr...
 
Blocking/Allowing files
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFi...
 
Managing protected applications
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtecte...
 
Also would you look at this Thread that Baldrick explains in more detail. https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Need-help-with-allowing-programs-to-run/m-p/193067#M14749
 
 
Hopefully this helps and if not please get back to us and we can assist further.
 
 
Best Regards,
 
 
 
 
 
 

  • Fresh Face
  • November 26, 2015
I don't know if I should be replying here or making a new topic but I have the same issue with Playon.  I've gone through the instructions you gave and the baldrick thread you alluded to with no help.  This is not good as the only way I can stream or record with Playon is to completely turn webroot off like this:  (and I need to let this program do its thing in the middle of the night when my internet usage does not count against my data cap so I don't like leaving it like this)


Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • November 26, 2015
Hi swormer.
 
Welcome to the Webroot Community,
 
Sorry to hear you are having issues with Webroot.
 
Please check out the Webroot view of a site's current threat, content & reputation analysis by going to this BrightCloud webpage...this is what the Web Threat Shield's actions are based on.
 
Also on that site there are options to request categorisation & reputation changes if you believe that these are incorrect for a web site. http://www.brightcloud.com/tools/change-request-url-categorization.php
 
You can Submit a Support Ticket and they can check this out for you.free of charge with an active Webroot subscription,
 
Hope this helps?