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how to remove a stolen pc from list of protected devices.

  • December 10, 2015
  • 3 replies
  • 63 views

I want to remove a pc from list of protected devices. This laptop was stolen in October this year but I don;t know how to remove it from list so that I can add another device.

3 replies

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
Please go to your Online Console and follow the instructions here to deactivate! http://live.webrootanywhere.com/content/675/Deactivating-a-PC
 
Or if you want you can lock the PC if they still have WSA installed? Check to see the last time it was scanned!
 
Thanks,
 
Daniel 😉

  • Author
  • Fresh Face
  • December 11, 2015
My PC was stolen few months back but it is still showing in Webroot "PC Security" list. Any advise.

  • December 11, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
This will require you to log into your Web Console.
 
Please have a look at this KB Article, it will show you how to deactivate your PC.
 
 
Hope this helps,
 
bd