Hi
I am a malware tester and I decided to test Webroot and really loved it
I want to send you files Webroot doesn't detect in a zip file
How can I do that and should i set a password?
Do you inform me about results after analyzing?
Thank you
Solved
How to submit a zip file for you?
Best answer by DanP
We do not currently have other methods for file submissions. You do not need to password protect a .zip file, but if you do, use one of the standard passwords for malware samples.@ wrote:
Is there any other way to submit files?
Should i set a password for zip file?
-Dan
+35- OpenText Employee
Hello,
You can submit files at: http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx
You can also submit files directly through Webroot SecureAnywhere by going to the Reports tab under Utilities and clicking the Submit a file button.
There is not currently a way to provide feedback on files submitted in this way.
-Dan
You can submit files at: http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx
You can also submit files directly through Webroot SecureAnywhere by going to the Reports tab under Utilities and clicking the Submit a file button.
There is not currently a way to provide feedback on files submitted in this way.
-Dan
Hi Amir957
Am afraid that I do not know of any other ways...Dan has covered the bases.
As to password protection...if you are concerned then you can password protect the .zip and open a support ticket referring to the the submission ...but there is every chance that SUpport are not able to match submission with ticket include it in the message with the submission. And anyway I understand that this is a private 'channel' it is unlikely that anyone looking at the submission will be other than a Webroot member of staff...but personally I do not password protect a submission.
Regards, Baldrick
Am afraid that I do not know of any other ways...Dan has covered the bases.
As to password protection...if you are concerned then you can password protect the .zip and open a support ticket referring to the the submission ...but there is every chance that SUpport are not able to match submission with ticket include it in the message with the submission. And anyway I understand that this is a private 'channel' it is unlikely that anyone looking at the submission will be other than a Webroot member of staff...but personally I do not password protect a submission.
Regards, Baldrick
twebroot is telling me that my subscription has ended but I just bought a year 4 months ago from Best Buy
@ wrote:
Hello,
You can submit files at: http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx
You can also submit files directly through Webroot SecureAnywhere by going to the Reports tab under Utilities and clicking the Submit a file button.
There is not currently a way to provide feedback on files submitted in this way.
-Dan
+35- OpenText Employee
- Answer
We do not currently have other methods for file submissions. You do not need to password protect a .zip file, but if you do, use one of the standard passwords for malware samples.@ wrote:
Is there any other way to submit files?
Should i set a password for zip file?
-Dan
Best Buy subscriptions begin on the date of purchase, which means it should be far past expired by now.@ wrote:
twebroot is telling me that my subscription has ended but I just bought a year 4 months ago from Best Buy
If you'd like me to double-check, please send me a private message with your keycode.
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