Skip to main content

how to transfer protection from a dead laptop to a new laptop.

  • February 20, 2016
  • 1 reply
  • 83 views

I have a dead laptop with webroot protection and am trying to transfer this protection to my currect laptop.  My subscription is for one pc and I have 154 days left.  Please help.

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • February 20, 2016
Hello wayne39,
 
Welcome to the Webroot Community,
 
Go here to Deactivate a PC https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for the nstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Please let us know if that resolves your issue?
 
Thanks,