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How to Uninstall/change keycode in Webroot if console is not available..???

  • February 6, 2019
  • 1 reply
  • 1539 views

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Webroot console is not available on the machine...
Machine is installed with Webroot but not visible in Web portal....
Cannot change policy....
Cannot change keycode...
How to make it visible under proper client...????

Best answer by TripleHelix

Hello @amit0010 and Welcome to the Webroot Community!

By the sounds of things you are a Business or MSP user so it would be best to contact Webroot Business Support and they will help you sort things out. Or you can call:

All business protection products
Mon - Fri 7 AM to 5:30 PM (MDT)
Open a support ticket
Tel: https://tel:+18662548400

Thanks,

1 reply

TripleHelix
Moderator
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  • Moderator
  • Answer
  • February 6, 2019
Hello @amit0010 and Welcome to the Webroot Community!

By the sounds of things you are a Business or MSP user so it would be best to contact Webroot Business Support and they will help you sort things out. Or you can call:

All business protection products
Mon - Fri 7 AM to 5:30 PM (MDT)
Open a support ticket
Tel: https://tel:+18662548400

Thanks,