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How will I know if webroot is working?

  • December 11, 2015
  • 1 reply
  • 90 views

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I don't know if my subscription went through and that I will now have made my update on webroot? monica grengs

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • December 12, 2015
Hi Monica
 
Welcome to the Community Forums.
 
You will be able to tell by checking the notification tray area and looking for the WSA icon (Green cirlce with 'W' in it). If that is present then that indicates that WSA is active but if you want to check further you can double click on that icon to reveal the main app panel.
 
You should then look for 1., 2. & what you have showing in 3. as exemplified in the screen capture below:
 


 
If 1. say 'Protected' & 2. is a Tick then all is well...if not then post back. And 3. will indicate the number of days subscription left so if you have just renewed for a year you would expect to see 365 day + whatever balance you had prior to your renewal.
 
Hope that helps?
 
Regards, Baldrick