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I am not able to attach documents to my e-mail since I installed Webroot.

  • September 17, 2015
  • 1 reply
  • 19 views

Is there a setting I need to change in order to be able to attach a pdf or.jpg document to an e-mail?
 
Greg

1 reply

Baldrick
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  • Gold VIP
  • September 17, 2015
Hi gschettler
 
Welcome to the Community Forums.
 
I am not aware of any such setting in WSA.  Have you tried disabling WSA temporarily to see if the ability to attach comes back?  To try this right click on the Notification tray icon for WSA (W in a Green circle) and the select 'Shut down protection', enter the CAPTCHA characters required and then click 'OK'.
 
Then try the attachment process. Eitherway after you have tried this re-enable WSA's protection by clicking on the WSA desktop icon, and then post back here withthe results.
 
Regards, Baldrick