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I am Trying To Down Load Something But Won't Let Me Do It Help Please

  • June 24, 2015
  • 1 reply
  • 79 views

Trying To Download Something But This Software Won't Let it Help

1 reply

Ssherjj
Moderator
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  • Moderator
  • June 24, 2015
Hello @,
 
Welcome to the Webroot Community,
 
This may be a PUA or Potentially Unwanted Application. WSA does find and stop many  PUAs that are bundled with the software or download.
.I am not sure about the fact that you are say ing that you are unable to download from a website, but in general this sort of thing generally is due to the user downloading the installers from third-party download sites that install additional, Potentially Unwanted Applications (PUAs) along with the software that you are trying to install. We recommend only downloading software from the official download sites for the products on the software companies websites whenever possible. You can read more about this here. The post is specific to browsers but the same applies to all applications. 

 
Maybe you could tell us what you are trying to download and we could check for you?
 
 
Kind Regards,