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I am unable to open an attachment from my e-mails. Example, a PDF document

  • June 22, 2016
  • 1 reply
  • 43 views

I am a new user.
I am unable to open an attachment from my e-mails.. I received documents from other attorneys, etc., that I know are secure and need to download.    

1 reply

Ssherjj
Moderator
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  • Moderator
  • June 22, 2016
Hello buckles200,
 
Welcome to the Webroot Community,
 
Are you saying you cannot open a PDF document? Please download and install Adoibe Reader from here.
 
https://get.adobe.com/reader/
 
Also make sure you uncheck any add ons for they are PUAs!
 
Hope this helps?